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PTP TP/CT - 1046 rejection

Article ID
kba-03013
Article Name
PTP TP/CT - 1046 rejection
Created Date
19th December 2011
Product
Problem
Rejection code 1046, the supplied user credentials failed for the requested service.
Resolution

The HMRC username and password entered into the software needs to be identical to those held by HMRC. To edit these details, click on the Spanner Icon on the main toolbar, then the FBI tab. If those are correct then the issue will be with the UTR number for the client.  Please double check the UTR number first and, if this is correct, contact HMRC.

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