Knowledge Base Articles

We don't just deliver on our promise to create powerful management products, we ensure you're equipped with the knowledge needed to tackle every business challenge.

Knowledge Base

3023 articles

11634

Submission error 3001 sending RTI returns

This is a generic message generated by HMRC indicating ONLY that the submission has been rejected. These types of errors usually occur when a field…

partnership-residential-finance-costs-not-being-transferred-from-business-tax-to-personal-tax

Business/Personal Tax- Partnership Residential Finance Costs Not Being Transferred into PT

This issue has been investigated by the Development Team and has been confirmed as a DEFECT in IRIS. Unfortunately, there is no specific date when…

os-103-inclusion-of-accountants-on-e-signature-requests

OS – 103 Inclusion of Accountants on E-Signature Requests

OpenSpace already allows Accountants to trigger e-Signature requests to their Customers. This feature's scope: allow Accountants / Staff Users to participate on e-Signature flows. Once all…

multiple-data-screens-for-going-concern

Multiple Data Screens for Going Concern

When producing Pension accounts for accounting periods starting before 15/12/2019 in IRIS Accounts Production, you may encounter duplicate Going Concern data screens. This is a…

how-to-install-the-iris-open-space-connector-for-iris-docs

How to Install the IRIS Open Space Connector for IRIS Docs

To get allow IRIS Docs to upload/download files from OpenSpace, the IRIS OpenSpace Connector must be installed. Download the OpenSpace Connector installation file from here:…

11815

Setting up attachment of earnings (AEO) for an employee

In the employee details, click on "Pay Details" From here click on "Attachment Orders" Click the "Add" button: From the drop-down menu select the type…

11633

Prompt to complete Payroll Calendar – Statutory payment or Auto Enrolments

The payroll calendar in Earnie is used to tell the system the work period covered in your tax weeks / months. This information is required…

12234

CJRS file format change. Employers must now include if an employee has returned from statutory leave before being put on furlough if submitting a claim for 100 employees or more

If you’re claiming on or after 1 July 2020 for 100 or more employees, the template used for submitting a claim has been updated. Employers…

11814

Processing student loan deductions.

Starting Student Loan Deductions To enable student loans deductions you need to set the student loan option to "Yes" within the employee details screen: GP…

11617

Starting / Stopping Student loan deductions

Starting a Student Loan Deduction Student loans are managed in the employee details: Open the employee details, go to "Tax / NI" and click on…