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3027 articles

iris-time-and-fees-changing-memorised-report-owner

IRIS Time and Fees- Changing Memorised Report Owner

This KB will explain how to change the owner of a memorised report in IRIS Time and Fees. For example if a staff member is…

1 minute length
Posted: 23rd October 2020
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iris-openspace-how-to-add-a-client

OS – 107 How to create a Client in IRIS OpenSpace

The Methods below will explain how to create a client account for Iris Openspace. Creating the link directly in the client maintenance screen: Select the…

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Posted: 23rd October 2020
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error-code-9999-error-type-fatal-error-message-charity-unaudited-small-full-accounts-averagenumberemployeesduringperiod-element-must-be-provided-for-the-current-accounting-period

Error Code: 9999 Error Type: fatal Error Message: Charity Unaudited small full accounts – AverageNumberEmployeesDuringPeriod – element must be provided for the current accounting period

When trying to file a Charity set of accounts with Companies House you may encounter the following error Error Code: 9999 Error Type: fatal Error…

1 minute length
Posted: 17th October 2020
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error-code-9999-error-type-fatal-error-message-unaudited-small-full-accounts-averagenumberofemoloyeesduringperiod-element-must-be-provided-for-the-current-accounting-period

Error code – 9999 Error type fatal Error message: Unaudited small full accounts – Averagenumberofemployeesduringperiod-element must be provided for the current accounting period

Users may encounter the following error message when submitting ABR accounts to Companies House. Following a recent update, starting today (13/10/20) Companies House will be…

1 minute length
Posted: 14th October 2020
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118093

Xero Import Authentication’ screen unresponsive when linking client from Xero to IRIS Accounts Production

When attempting to link your Xero client into IRIS Accounts Production, users may encounter the Xero import authentication screen as unresponsive when two factor authentication…

1 minute length
Posted: 14th October 2020
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kba-03753

PTP TPO – No option to print invoices to Word on new machine

TPO searches the registry to find out which versions of Word are installed on the machine but only searches as high as Office 2010.  The…

1 minute length
Posted: 6th October 2020
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12036

How to delete a company

If you have companies on your payroll system you no longer use you can delete these to free up licences for new company data. IRIS…

1 minute length
Posted: 6th October 2020
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11634

Submission error 3001 sending RTI returns

This is a generic message generated by HMRC indicating ONLY that the submission has been rejected. These types of errors usually occur when a field…

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Posted: 6th October 2020
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partnership-residential-finance-costs-not-being-transferred-from-business-tax-to-personal-tax

Business/Personal Tax- Partnership Residential Finance Costs Not Being Transferred into PT

This issue has been investigated by the Development Team and has been confirmed as a DEFECT in IRIS. Unfortunately, there is no specific date when…

1 minute length
Posted: 5th October 2020
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os-103-inclusion-of-accountants-on-e-signature-requests

OS – 103 Inclusion of Accountants on E-Signature Requests

OpenSpace already allows Accountants to trigger e-Signature requests to their Customers. This feature's scope: allow Accountants / Staff Users to participate on e-Signature flows. Once all…

2 minutes length
Posted: 29th September 2020
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