Knowledge Base Articles

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Knowledge Base

3027 articles

12215

Coronavirus: Changes to Sick pay as a result of Covid-19

Contents What does this mean?How do I handle this in my payroll software?Recovery of Covid-19 related SSP What does this mean? Here we will assume…

116189

IRIS OpenSpace – User Interface Refresh

As part of our release on the 29th of July, we refreshed the user interface to include more views to make it easier to manage…

open-space-scaling-issue-for-e-signature-approvals

Open Space Scaling Issue For E-signature Approvals

When a user is using IRIS Open space on a RDS connection (remote desktop connection) and if the local machine is using windows scaling above…

iris-elements-client-details-not-updating

IRIS Elements- Client Details Not Updating

Open up ‘Task Manager’ on the server/computer that IRIS is installed onGo to the ‘Services’ tabScroll down and select ‘IRIS.Scheduler.Server’ Click on ‘Restart the service’ on…

what-is-unabsorbed-time-and-how-can-it-be-removed

What is Unabsorbed Time and how can it be removed?

What is Unabsorbed Time? An unabsorbed balance is negative WIP balance created when a credit posting exceeds the current WIP balance on a client. An…

11058

What to do when an employee dies

HMRC have not included a "date of death" field or "deceased indicator" on the FPS.  You should make the deceased employee a leaver and make…

11601

What is an EPS – RTI FAQs

The EPS is used to report the following to the HMRC: • Recovery / Compensation amounts for statutory payment (SMP, OSPP, SAP, etc.)• CIS deductions…

12102

How do I calculate contributions? AE FAQs

The pension contribution is calculated as a percentage of earnings between the qualifying earnings lower threshold and the qualifying earnings upper threshold. The earnings used…

11596

How Directors National Insurance is calculated

When you activate an employee within payroll as a director you change the basis for their NI calculations. Directors get ALL of the NI allowances upfront.…

11809

Statutory Sick Pay (SSP) for pensioners

As of 2006, in accordance with an EU directive, all age restrictions have been removed. Employees who are under 16 years of age and over…