Knowledge Base Articles

11613

function admin clear locks: error number 3044

This error indicates that the data file for that company cannot be located in the location payroll expects to find it. If the error specifies…

11627

Activating Employment Allowance

To activate employment allowance go to "Company" > "Alter Company Options" Tick the option for employment allowance here. The "maximum employment allowance" value should be left…

11641

Recording Holiday Leave

Employee holidays are saved in the holiday scheduler. For full details on configuring and using the holiday scheduler click here Allocating holiday leave to an…

12042

Company Pension Dashboard – PAYE-Master

Where can I find the Company Pension Dashboard? The dashboard is accessed from the "Pension" menu: This screen will then show you a summary of…

11700

DBISAM Engine Error #9217 Error reading from the table or backup file “Cashbook” / DBISAM Engine Error #8961 Header information corrupt in table “Master”

This error can occur when GP Accounts hasn't been shut down correctly. To rectify you will need to run a repair of the database: Make…

11800

Read Only Mode

GP Accounts will enter read-only mode at the end of your current licence. Once you reach the expiry date of your last renewal you will…

11390

How do I undo more than one period?

You can use the employee debug (single employee) or global changes (all employees) to undo and roll back payroll for all periods processed within the…

11638

Paying Holiday Pay

Holidays are processed from the "Holidays" tab on the variation window. Amount - Holiday pay may be entered as a cash value or as a…

11599

Backing up and restoring data

IRIS Bureau Payroll / Payroll Business will automatically create a backup whenever you finalise a pay period. The automatic backup will contain the pre finalised…

11738

An Error Occurred printing AE pension export information

This error is seen because the user is trying to send the pension export through to a printer, either through the report robot or the…

Knowledge Base Articles

Knowledge Base

Newsletter

Ask IRIS