Knowledge Base Articles

We don't just deliver on our promise to create powerful management products, we ensure you're equipped with the knowledge needed to tackle every business challenge.

Knowledge Base

3023 articles

ias-11699

How do I add or amend the Partner/Member profit share?

The Partner/Member profit share is set from the following screen: Edit | Partner/Member Profit Share To add a new profit share select, New Date |…

ias-11698

Login Prompt Not Appearing when Loading Practice Management

This is likely to be occuring because Practice Management is still open. You will need to close the PM Icon, which is open in the…

ias-11697

Why am I unable to delete a task in Practice Management?

There are several constraints on deleting the task. The task itself must have the status `Not Started` and also you must be the owner of…

ias-11716

Can I change the IRIS Logo with my own within IRIS OpenSpace?

Please refer to the IRIS OpenSpace branding guide, available Here, for further details. Share This Page

ias-11689

How to complete a Share Reclassification within the Share Register?

A share reclassification is when the registered capital before and after remains the same for example (using £100 as the figure): - Number of shares…

ias-11691

I cannot view my Incorporation Certificate within IRIS Company Formations

To View the Incorporation Certificate Select Reports | Incorporation Forms | View Certificate NOTE: If this field is blank please complete the below steps: 1.…

ias-11692

How do I include an Accounting Policy for Going Concern within the Accounts?

IRIS does not automatically generate an Accounting Policy for Going Concern. If users require an Accounting Policy for Going Concern a Freeform Accounting Policy can…

ias-11693

How do I create a customisable report within IRIS Company Secretarial?

The Customisable Report allows a multitude of different types of information to be shown in one report for a particular client. To generate a Customisable…

ias-11688

Deleting the e-checklist and getting “Cannot connect to Openspace”

This is not an issue, this error appears because there is no connection between Personal Tax and Openspace. The only option available is to take…

kba-03302

Error Code 440 – Automation Error

Users are required to: 1. Open Control Panel 2. Open Program and Features 3. Select PTP Platform 4. Select uninstall 5. Click here to download the current…