Knowledge Base Articles

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Knowledge Base

3027 articles

11883

Updating Employee Details for OpenPayslips/OpenEnrol

open payslips open enrol If the employee contact details need to be changed it first needs to be updated by the employee. They (the employee)…

11147

How to set up statutory maternity pay (SMP) – PAYE-Master.

To get PAYE-Master to calculate SMP automatically we need to save some details about the absence in the employee absence calendar. Accessing the employee absence…

11159

Annual Payroll Scheme

Annual Scheme Indicator The option to process an employee’s payroll annually has been added to IRIS PAYE-Master. This method of calculation will use the annual…

11990

I’ve forgotten my Password for OpenPayslips/OpenEnrol

Like any other secure web site there is an option on the log in screen to start the process of resetting your password. On the…

11228

How to process statutory sick pay (SSP)

SSP can be paid manually to any employee, if you can calculate the value of the payment you would like to make you can type…

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PTP Accounts production and OpenSpace unavailable

IRIS is currently back up and running normally as well as Openspace. you can now re-add the Openspace credentials back. You can now re-enter the…

iris-will-not-open-openspace-will-not-open-unable-to-access-iris

IAS and OpenSpace unavailable

IRIS is currently back up and running normally as well as OpenspaceOn the 7th of November Microsoft suffered a severe outage to the Western Europe…

11959

Configuring the Accounts Link & Producing the Journal File

Configuring the Accounts Link To open the Configure Accounts Link screen, go to the Application menu, select Accounts Link then Configure Account Link: Use the…

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Creating a new client from IRIS shows a message about linking to the wrong client

Linking client is incorrect. The issue is currently under investigation by the product development team. Please find the workaround below whilst this is being looked…

7296

How to reprint a P60

To reprint a P60 Go to Setup/Options 14 - Previous years' payrolls: Click on the year you wish to return to and click OK If…