IRIS Important Known Issues

It is important to us that we resolve any problems that are found in the IRIS Accountancy Suite.

If your problem is listed below, we are working hard to resolve these as quickly as possible.
Issues that have been fixed or are due to be fixed in the next release, are identified as such.
For information on the next release dates, click here.

Outstanding Issues

IRIS Personal Tax

Transitional profits aren’t being calculated where the accounting period has been extended to 31/03 – 05/04

When there is a 5th April year end 2024, the period is not liable for any Transition Profits. However, we are aware that there are some instances where the current year end has been extended to a long period that ends 31st March-5th April 2024, then the transition profits are not being calculated.

We currently have an outstanding query on this scenario with HMRC to get further clarity on whether an extended period is subject to transition profits.

IRIS Business Tax

Loans to Participators  missing values/incorrect values from Accounts Production

We are aware of an issue with loans to participators in relation to the figures not being picked up correctly from Accounts Production.
Until this is resolved, please re-enter the figures manually. 

HMRC Filing Error 

An HMRC filing error displays for a user that tries to file a return when a RDEC claim with Box 657 is ticked. 
An automatic workaround has been introduced into Business Tax, so when the box is ticked it will not be printed in Box 657.
Workaround advised by HMRC
Do not tick Box 657 when submitting the CT600 return. This is a HMRC filing issue and is expected to be fixed by April. 

Multiple Trade Ltd clients not printing super deduction or Full expensing to the CT600 

It has been reported that where a limited company has multiple trades and are claiming Super deduction or Full expensing on assets then these values are not mapping to the CT600.  
It is recommended to alter the asset details and add them as a non-pooled asset and enter a note within Edit | Notes, advising these assets are pooled assets.  
This issue is due to be resolved in the next release.

Report Processor Errors

Microsoft identified an issue that affects Windows 10 devices which applied the March 2021 security update released March 9, 2021 and the out-of-band updates released March 15, 2021, and a resolution has been expedited.
Affected devices might receive unexpected results when printing from some apps or to some printers.
Issues might include missing or solid colour graphics, misalignment/formatting issues, or printing of blank pages/labels. More information can be found here.
System roll back will fix the issue temporarily.
An out-of-band optional update is now available on the Microsoft Update Catalog for all versions of Windows and on Windows Update for some versions.

Issued resolved in the Autumn service pack release (v23.3.1.45)

CT600N – surrender sub-screen RPD losses b/fwd incorrect calculation

Within the ‘Allocation of RPD Group Relief – Surrendering Company’ screen of the CT600N section, the RPD losses brought forward for the company itself equals the Losses brought forward in the ‘Calculation of RPD Profits and RPDT Payable’ screen.

IRIS System Maintenance

System Maintenace crashing when conducting Bulk Delete of Client Records 

System Maintenance crashes while attempting to do a bulk delete of client records in v24.1 of IRIS Accountancy Suite. 
We are aiming to fix this issue in the April service pack release (v24.1.1). 
If you need to delete client records, we recommend deleting them individually via the client browser.