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Error in ISLRTI.dll : Error 429  ActiveX component cannot create object

Article ID

11065

Article Name

Error in ISLRTI.dll : Error 429  ActiveX component cannot create object

Created Date

6th April 2017

Product

IRIS GP Payroll

Problem

User gets the following error when trying to send RTI submissions:

an error has occured which will cause GP payroll to close, if this problem persists contact IRIS support Number 429 description ActiveX component can't create object source clsRTIDPSDB: Get submission audit data

Resolution

The problem here seems to be with the incorrect registration or operation of ISLRTI.dll.

The latest software version needs to be reinstalled while logged in as the PC local admin account.

You may need to contact your IT support to run the installation on your behalf.

Click here for GP Payroll Downloads.

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