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Error in ISLRTI.dll : Error 429  ActiveX component cannot create object

Article ID
11065
Article Name
Error in ISLRTI.dll : Error 429  ActiveX component cannot create object
Created Date
6th April 2017
Product
IRIS GP Payroll
Problem

User gets the following error when trying to send RTI submissions:

an error has occured which will cause GP payroll to close, if this problem persists contact IRIS support Number 429 description ActiveX component can't create object source clsRTIDPSDB: Get submission audit data

Resolution

The problem here seems to be with the incorrect registration or operation of ISLRTI.dll.

The latest software version needs to be reinstalled while logged in as the PC local admin account.

You may need to contact your IT support to run the installation on your behalf.

Click here for GP Payroll Downloads.

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