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An error has occurred: Data type conversion error

Article ID

11089

Article Name

An error has occurred: Data type conversion error

Created Date

6th May 2017

Product

IRIS PAYE-Master

Problem

When saving changes to employee details user gets the following error:

"An error has occured: Data type conversion error."

Resolution

The error is with your Windows Regional and Language settings.

The short date format is causing the error. This should be set to the format dd/MM/yyyy – all other options will cause errors with various payroll functions.

Go to “Control Panel” (For Windows 8, You can access “Control Panel” by pressing the “Windows Key” + “X” on your keyboard) :

resizedimage245400 Mul13mis1 | An error has occurred: Data type conversion error

and open the “Clock, Language and Region“:

resizedimage550223 Mul13mis2 | An error has occurred: Data type conversion error

Under “Region and Language“, click the option “Change the date, time or number format“:

resizedimage550104 Mul13mis3 | An error has occurred: Data type conversion error

To ensure the corrcet running of payroll the “Format” should be set to “English (United Kingdom)“:

Mul13mis4 | An error has occurred: Data type conversion error

Specifically, the “Short Date Format” should be set to “dd/MM/yyyy

You should also check under “Additional settings…

Work through the additional tabs and make sure the settings match the following screen shots:

Numbers

Mul13mis5 | An error has occurred: Data type conversion error

Currency

Mul13mis6 | An error has occurred: Data type conversion error

Time

Mul13mis7 | An error has occurred: Data type conversion error

Date

Mul13mis8 | An error has occurred: Data type conversion error

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