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GP Payroll is loading last years payroll data

Article ID
11620
Article Name
GP Payroll is loading last years payroll data
Created Date
6th April 2017
Product
IRIS GP Payroll
Problem

When I start GP Payroll the system is loading me into the wrong tax year.

Resolution

This is caused by your anti-virus/security software recognising the file Paywin.exe as malicious.

To resolve, the desktop short-cut needs to be redirected back to the route payroll folder.

Right click on the short-cut and select “Properties”

The field “Target” should read – C:\payroll\paywin.exe

The field “Start in” should read – C:\payroll

Type these two values into the boxes and click “Apply” and “OK”

Next, download and run the latest update for GP Payroll.

Click here to download the latest version.

Once the update is complete, re start your PC and payroll will open correctly.

Thank you for your feedback.

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