Error 5 - Publishing to IRIS OpenPayslips

Article ID

11886

Article Name

Error 5 - Publishing to IRIS OpenPayslips

Created Date

6th April 2017

Product

IRIS Payroll Business, IRIS Bureau Payroll, Earnie, IRIS Earnie IQ, IRIS Payroll Professional, IRIS GP Payroll, IRIS PAYE-Master, IRIS OpenPayslips

Problem

When trying to publish payslips, user gets the error:

Resolution

This error occurs when the user doesn’t have sufficient access/permissions to run the process “EPayslipConsole.exe“.

EPayslipConsole.exe is the process that drives the publish to OpenPayslips routine.

Your IT administrator needs to ensure that all payroll users have full control to the installation folder for payroll. They may also need to check anti virus or security software  exclusions/quarantine settings for the process to make sure nothing is interfering with it’s operation.