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Home | Knowledge Base Articles | Empty Error when installing software

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Empty Error when installing software

Article ID

11956

Article Name

Empty Error when installing software

Created Date

6th April 2017

Product

IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ

Problem

When trying to install the software user gets an empty error message:

Resolution

This is caused when the software is installed on a terminal server with out it being placed into “Install mode”

You will need to get the terminal administrator to activate install mode and run the software installation on your behalf.

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