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Error Code 3001 8387

Article ID
error-code-3001-8387
Article Name
Error Code 3001 8387
Created Date
27th May 2020
Product
IRIS Personal Tax
Problem
User is getting error 8387 - There is an entry in [CGT9]. Please complete [CGT3 transmitting tax return 2019. Looking at the CGT pages if box 9 is populated box 3 number of disposals won't be populated.
Resolution

This issue is a DEFECT in the software and should be fixed in Version 20.2.0, which is due to be released end of July/ beginning of August 2020 (subject to change).

If you need to electronically submit this Personal Tax return, please do the following workaround to resolve this issue: –

  • Go to Personal Tax for this client
  • Go to Edit in the top left-hand corner
  • Highlight Capital assets | Go into the asset | Land and property | Untick Non-resident CGT
  • Go into the disposal | Tick Real time transactions – enter reference number and the tax on the gain already charged – Click update
  • Then go to Edit in the top left-hand corner | Capital assets | Edit/ Losses and other info in
  • Tick additional info and state any supporting notes of why this was done.
  • Once these steps are completed, it will populate box 3 number of disposals and boxes 4,5 and 6. Whereas, before it was only populating boxes 9. 

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