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Missing authentication details Password not set

Article ID
ias-10581
Article Name
Missing authentication details Password not set
Created Date
29th August 2012
Product
IRIS Personal Tax
Problem
The following message is displayed when generating an electronic P11D form: "Missing authentication details Password not set".
Resolution
Users are required to: 1. Log on to the P11D module as a MASTER user. 2. Click on the magnifying glass located to the left of the Tax Year box 3. Click on the Employer then click View. 4. Click the Accountant button. 5. If the employer has been assigned to an alternative accountant, ensure that the user ID and password have been entered. This can be done by clicking on the magnifying glass next to this option, View the accountant and then click on Tax Options. Once the correct accountant has been selected or the user ID and password have been entered for the alternative accountant, IRIS will allow the electronic P11D forms to be generated.

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