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Open File - Security Warning or Publisher Could Not Be Verified

Article ID
ias-11965
Article Name
Open File - Security Warning or Publisher Could Not Be Verified
Created Date
29th April 2015
Product
Problem
It has been identified that when trying to access IRIS via a network resource a security warning is displayed. Internet Explorer, Publisher, Verified, IE7, Open File, Security Warning This is a common issue for users who have upgraded to Internet Explorer 8. NOTE : IRIS is working as designed and you may receive this warning when trying to open any file that can be executed from a network location on your Internal Network or Intranet.
Resolution
Following the steps below may resolve the issue with the security settings configuration. To modify the Internet Explorer Security Settings :
  • Open Internet Explorer.
  • Click Tools
  • Click Internet Options
  • Click the Security tab
  • Click Local Intranet
  • Click Sites IMPORTANT : Never add sites that are outside of the local network to this section as they do have additional rights that may not be appropriate.
  • Click Advanced
  • Untick the box requesting https: on all sites
  • Type the Name of your server that contains the IRIS Installation
  • Close Internet Explorer
  • Reboot the computer for the new settings to take effect

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