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File not found Accounts attachment error

Article ID

kas-0024

Article Name

File not found Accounts attachment error

Created Date

9th January 2021

Product

IRIS Keytime, IRIS Keytime Accounts Production, IRIS Keytime Corporation Tax

Problem

Accounts attachment error appearing after check

Resolution

The error below appears when running the check in corporation tax, an attachment error stating file not found error message.

image 71 | File not found Accounts attachment error

This error will appear if the accounts dates and corporation tax dates do not match.

Check the dates in Corporation Tax by going into the client and checking the bottom right corner the dates will show next to the version number,

image 72 | File not found Accounts attachment error

In Accounts Production the year end date will show in the same place, next to the profit for the period.

image 73 | File not found Accounts attachment error

The incorrect date will need to be corrected.

In Corporation Tax this can be done by going into client and amending the dates, click next then Finish.

image 77 | File not found Accounts attachment error

In Accounts production, click maintain, amend the current year dates and click save.

image 78 | File not found Accounts attachment error

Then go into Corporation Tax, Submit, Attachments and reset the attachments.

image 79 | File not found Accounts attachment error

Re-export the accounts and re-attach the computation. This will then go through successfully.

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