Staff Member has forgotten their password for IRIS

Article ID

staff-member-has-forgotten-their-password-for-iris

Article Name

Staff Member has forgotten their password for IRIS

Created Date

10th February 2020

Product

Problem

It can occur that a staff member has forgotten their password for the IRIS Accountancy Suite.

Resolution

Login to IRIS as the MASTER User | or a user that has super user permissions | to check this open System maintenance on the Main menu | Staff | Staff maintenance | Highlight the staff member and click on view.

There will be a tick box next to the staff members name as shown below:

Once logged in as MASTER or a user with super user permissions then you would need to open System Maintenance | Staff | Change Users Password | you will then be able to change the password for that staff member.