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Error 507 Invalid File Name when producing reports

Article ID
10974
Article Name
Error 507 Invalid File Name when producing reports
Created Date
6th April 2018
Product
IRIS Payroll Professional, Earnie
Problem

Printing/previewing a report user gets 'Error 507 Invalid File Name'

Resolution

The report filename which is listed in the Report Table is not in the Reports directory. This is likely because the report instructions have changed with a new version of the software.

You need to reinstall the report (or it’s newer equivalent if it’s been replaced ) from the library:

Go to “Reports” | “Library Selection” and reselect the desired report.

If you cannot find the report listed in the reports library it will have been retired from the system. This is usually because it no longer relevant due to legislation changes.

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