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Payroll accounts link no longer transferring to GP Accounts

Article ID
11021
Article Name
Payroll accounts link no longer transferring to GP Accounts
Created Date
6th April 2018
Product
IRIS GP Accounts
Problem

To restore the link between GP Payroll and GP Accounts follow these steps

Resolution

If you have recently been moved to a new PC this is likely because the programs have been copied to your new pc rather than installed on your new PC. Get your IT to install the latest version of each product on the new PC to restore the link.

Otherwise:

Before you begin, CLOSE GP PAYROLL.

Open GP Accounts and go into the Main Account

Go to “Setup” (top of the screen)

Go to “Paylink, CA, Printer, Email settings

Click on “Refresh Payroll Link

Click “Close

Click “Exit to cashbook screen

Restart GP Payroll and your Accounts link will be restored.

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