Error 457: This Key is Already Associated with an Element of this Collection

Article ID

11643

Article Name

Error 457: This Key is Already Associated with an Element of this Collection

Created Date

6th April 2017

Product

IRIS Payroll Business, IRIS Bureau Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ

Problem

User gets the error (or similar):

"Error 457 this key already associated with an element of this collection"

Resolution

There is a duplicate entry in the company data causing the problem. This duplicate will need to be removed.

Please email the exact details of the error message along with a brief description of what you were doing to our support team.

Please use the following email address:

IRIS Bureau Payroll / Payroll Business – ipsupport@iris.co.uk

Earnie / Earnie IQ – earniesupport@iris.co.uk