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Online filing Submit button disabled - PAS P11D Organiser

Article ID
11656
Article Name
Online filing Submit button disabled - PAS P11D Organiser
Created Date
6th April 2017
Product
IRIS P11D Organiser
Problem

The Online filing "Submit" button is disabled for End of Year or P46(Car) returns. The button is greyed out and not clickable. I cannot send documents online to HMRC.

Resolution

You will need to logon to “ADMIN” to enable this option for each operator.

If you do not know the admin log in details check here for assistance.

In the admin screen, select the user you wish to change and click on Edit:-

In the user Details screen, ensure the appropriate boxes for online filing are ticked:-

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