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Online filing Submit button disabled - PAS P11D Organiser

Article ID

11656

Article Name

Online filing Submit button disabled - PAS P11D Organiser

Created Date

6th April 2017

Product

IRIS P11D Organiser

Problem

The Online filing "Submit" button is disabled for End of Year or P46(Car) returns. The button is greyed out and not clickable. I cannot send documents online to HMRC.

Resolution

You will need to logon to “ADMIN” to enable this option for each operator.

If you do not know the admin log in details check here for assistance.

In the admin screen, select the user you wish to change and click on Edit:-

PASAdmin2 | Online filing Submit button disabled - PAS P11D Organiser

In the user Details screen, ensure the appropriate boxes for online filing are ticked:-

PASAdmin3 | Online filing Submit button disabled - PAS P11D Organiser

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