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Error 76 - Path not found when trying to publish payslips

Article ID
11992
Article Name
Error 76 - Path not found when trying to publish payslips
Created Date
6th April 2018
Product
IRIS GP Payroll
Problem

When trying to publish payslips user gets the error message:

An error has occurred which will cause GP Payroll to close if this problem persists contact IRIS Support Number 76 Description Path not found source mode payslips create payslip PDFs

Resolution

This error occurs when an employee has invalid characters typed into their email address field:

Example:

The slash (“/“) in the above email address is an invalid character and would cause the error to occur.

Once the problem characters have been removed from the employee email address field and the correct email addresses used you will be able to publish payslips without error.

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