Error "Operation must use an updateable query"

Article ID

2219

Article Name

Error "Operation must use an updateable query"

Created Date

6th April 2018

Product

IRIS PAYE-Master, IRIS HR Manager

Problem

This error may occur when you try to open PAYE-Master or HR Manager. This can sometimes happen on a new computer because of restricted user access.

Resolution

IRIS PAYE-Master/HR Manager requires that each logged on user has full read and write access to the following folders.

•The local folder where the program is installed. This is usually:

PAYE-Master – C:\Program Files\IRIS Software Ltd\PAYE-Master.net 
or C:\Program Files(x86)\IRIS Software Ltd\PAYE-Master.net

HR Manager – C:\Program Files\IRIS Software Ltd\HR Manager
or C:\Program Files(x86)\IRIS Software Ltd\HR Manager

• The folder where your data files are kept. If you are not sure where your live data files are located, you can check by going to “Utilities”   > “Move Data File“. The folder listed under the “Location” heading is where you will find the live data for each company.

• The folder where you store your PAYE-Master back-up files.

• C:\ProgramData\IRIS Software Ltd

Beware the ‘ProgramData’ folder is a hidden folder by default in Windows. It is recommended you speak to your I.T. provider to help with this issue.