Error "Operation must use an updateable query"
- Article ID
- 2219
- Article Name
- Error "Operation must use an updateable query"
- Created Date
- 6th April 2018
- Product
- IRIS PAYE-Master, IRIS HR Manager
- Problem
This error may occur when you try to open PAYE-Master or HR Manager. This can sometimes happen on a new computer because of restricted user access.
- Resolution
IRIS PAYE-Master/HR Manager requires that each logged on user has full read and write access to the following folders.
•The local folder where the program is installed. This is usually:
PAYE-Master – C:\Program Files\IRIS Software Ltd\PAYE-Master.net
or C:\Program Files(x86)\IRIS Software Ltd\PAYE-Master.netHR Manager – C:\Program Files\IRIS Software Ltd\HR Manager
or C:\Program Files(x86)\IRIS Software Ltd\HR Manager• The folder where your data files are kept. If you are not sure where your live data files are located, you can check by going to “Utilities” > “Move Data File“. The folder listed under the “Location” heading is where you will find the live data for each company.
• The folder where you store your PAYE-Master back-up files.
• C:\ProgramData\IRIS Software Ltd
Beware the ‘ProgramData’ folder is a hidden folder by default in Windows. It is recommended you speak to your I.T. provider to help with this issue.
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