Error "Operation must use an updateable query"
Article ID
2219
Article Name
Error "Operation must use an updateable query"
Created Date
6th April 2018
Product
IRIS PAYE-Master
Problem
This error may occur when you try to open PAYE-Master. This can sometimes happen on a new computer because of restricted user access.
Resolution
IRIS PAYE-Master requires that each logged on user has full read and write access to the following folders.
•The local folder where the program is installed. This is usually:
PAYE-Master – C:\Program Files\IRIS Software Ltd\PAYE-Master.net
or C:\Program Files(x86)\IRIS Software Ltd\PAYE-Master.net
• The folder where your data files are kept. If you are not sure where your live data files are located, you can check by going to Utilities > Move Data File. The folder listed under the Location heading is where you will find the live data for each company.
• The folder where you store your PAYE-Master back-up files.
• C:\ProgramData\IRIS Software Ltd
Beware the ProgramData folder is a hidden folder by default in Windows. It is recommended you speak to your I.T. provider to help with this issue.
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