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Unable to create template - no data found

Article ID
2580
Article Name
Unable to create template - no data found
Created Date
6th April 2018
Product
IRIS HR Manager
Problem

When a user tries to create a 'Company Template' or 'Employee Template' it comes up with the error message

Resolution

This is generally because the employee documents folder has not been specified.

Go into “File” > “Edit Company” – put a tick in the ‘Move employee documents folder‘ and specify the directory for the employee attachments to be saved.

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