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I am trying to pay SSP but it is coming up with no entitlement

Article ID
8325
Article Name
I am trying to pay SSP but it is coming up with no entitlement
Created Date
6th April 2017
Product
IRIS Payroll Business, IRIS Bureau Payroll
Problem

I am trying to pay SSP but it is coming up with no entitlement, what am I doing wrong?

Resolution

There are various reasons this might occur:

The employee has not been on the payroll very long. Payroll needs 8 weeks’ previous gross pay to work out an average for SSP.

You can either manually enter the SSP or enter some previous gross pay in the employee’s record.

If the employee has an average gross pay that is less than the Lower Earnings Limit, they wouldn’t qualify for SSP. You would need to Issue the employee with a SSP1 form.

For more details on eligibility and the SSP1 form please read the guidance on gov.uk, click here.

The employee may not have 4 consecutive qualifying days. If this is the case the abcence does not form a period of incapicty to work, as such they would not qualify for SSP.

You may have entered sickness into the absence diary and omitted the weekends. The weekends need to be flagged as sick if they form part of the period of incapacity, even if Saturday and Sunday are non-qualifying days.

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