Business Tax crashes when generating reports or the electronic tax return
- Article ID
- ias-10456
- Article Name
- Business Tax crashes when generating reports or the electronic tax return
- Created Date
- 22nd May 2012
- Product
- IRIS Business Tax
- Problem
- Business Tax crashes when generating computations or the electronic tax return for some clients.
- Resolution
- This can be caused by a hyphen (-) in the Client Identifier. To resolve this, do one of the following:- 1. Select Client | View | Change ID | Remove the hyphen from the ID, or 2. Select Setup | Practice Options | General | Change the Job Separator to a Forward Slash rather than a Hyphen.
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