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Business Tax crashes when generating reports or the electronic tax return

Article ID
ias-10456
Article Name
Business Tax crashes when generating reports or the electronic tax return
Created Date
22nd May 2012
Product
IRIS Business Tax
Problem
Business Tax crashes when generating computations or the electronic tax return for some clients.
Resolution
This can be caused by a hyphen (-) in the Client Identifier. To resolve this, do one of the following:- 1. Select Client | View | Change ID | Remove the hyphen from the ID, or 2. Select Setup | Practice Options | General | Change the Job Separator to a Forward Slash rather than a Hyphen.

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