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Why can I not connect to Companies House Online Services?

Article ID

ias-11736

Article Name

Why can I not connect to Companies House Online Services?

Created Date

4th July 2014

Product

IRIS Company Secretarial

Problem

Users of Company Secretarial who are trying to make a company search request may encounter the following error if they are using a proxy server  Not Possible to connect to Companies House Online Services, check internet settings, CHOS Error

Resolution

This error is typically caused by the Proxy Server not being configured to allow IRIS access to the appropriate URL. Please add the following URL’s into your proxy server whiteless or allowed list of URL’s https://xmlgw.companieshouse.gov.uk/v1-0/xmlgw/Gateway Once this is done it should be possible to complete the request.

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