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Why can I not connect to Companies House Online Services?

Article ID
ias-11736
Article Name
Why can I not connect to Companies House Online Services?
Created Date
4th July 2014
Product
IRIS Company Secretarial
Problem
Users of Company Secretarial who are trying to make a company search request may encounter the following error if they are using a proxy server  Not Possible to connect to Companies House Online Services, check internet settings, CHOS Error
Resolution
This error is typically caused by the Proxy Server not being configured to allow IRIS access to the appropriate URL. Please add the following URL’s into your proxy server whiteless or allowed list of URL’s https://xmlgw.companieshouse.gov.uk/v1-0/xmlgw/Gateway Once this is done it should be possible to complete the request.

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