I have outstanding checklists but I can't run the reminder letter?
- Article ID
- ias-11950
- Article Name
- I have outstanding checklists but I can't run the reminder letter?
- Created Date
- 29th April 2015
- Product
- IRIS AutoMail
- Problem
- I have outstanding checklists but I can't run the reminder letter from Personal tax, no letters are generated.
- Resolution
- To trigger the event mapping for Checklist reminders in Personal tax the outstanding checklist report needs to be run. To run the outstanding checklists report:
- Log into Personal tax
- Click Administration4 Outstanding Checklists As long as the mapping in AutoMail is set up correctly a prompt will appear for generating Checklist reminder letters. Letters will only be generated though if the checklist is over 21 days old.
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