There is an incompatibility, probably client type to template mismatch
Article ID
ias-11951
Article Name
There is an incompatibility, probably client type to template mismatch
Created Date
29th April 2015
Product
IRIS AutoMail
Problem
When generating a letter i.e. 'Engagement Letter: Sole trader Business', the following message is displayed 'There is an incompatibility Probably client type to template mismatch'
Resolution
In this example, the template ‘Engagement Letter: Sole trader Business’ used the context type ‘Sole Trade: Sole Trade Personal Tax’. For more information on context types see KB IAS-7032 : What are context types and how do I use them in AutoMail’.
To generate a letter for the ‘Soletrade: Sole Trade Personal Tax’ context type:
The client must be a soletrader
The client must be registered in Accounts Production
Share This Page
We are sorry you did not find this KB article helpful. Please use the box below to let us know how we can improve it.
