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Why am I receiving "Error Code 1001 ", when trying to IMPORT business details?

Article ID
ias-12358
Article Name
Why am I receiving "Error Code 1001 ", when trying to IMPORT business details?
Created Date
22nd November 2016
Product
IRIS Company Secretarial
Problem
It has been reported by some user's that when trying to IMPORT- business details from Companies House the following error message appears: Error occurred -1001 Internal error -failed to get statistics
Resolution
We are currently working with Companies House to resolve this matter. In the meantime users can import their details in a different way to stop the IMPORT going through IRIS server. Select – Client | Companies House Online Services |Select the free option -Request company details and complete the following steps

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