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Error 5015 in known facts check

Article ID
ias-7374
Article Name
Error 5015 in known facts check
Created Date
9th February 2009
Product
IRIS Business Tax
Problem
Error (3001) 5015 in known facts check.
Resolution
The submission for the user and tax year has already been successfully made. In order for the return to be filed online, the user will have to submit an amended return. Alternatively, the user can contact HMRC who can void the original return on their servers, which will then allow for the user to generate an original return and file online. Users are required to conatct the HMRC’s Online Services Helpdesk. The Online Services Helpdesk contact details are: email: helpdesk@ir-efile.gov.uk Telephone: 0845 60 55 999 Minicom: 0845 366 7805 Fax: 0845 366 7828

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