Thank you for your feedback.

Was this useful?

PTP TP - Exception at block 3 : Could not find a part of the path

Article ID
kba-02849
Article Name
PTP TP - Exception at block 3 : Could not find a part of the path
Created Date
13th July 2011
Product
Problem

It has been reported that the following error comes up when generating a FBI:

Exception at block 3 : Could not find a part of the path xxx where xxx is the path to the missing file

Resolution

This is due to PTP not being able to locate a file from the Schemas folder within the PTP data directory. Using the links below: Users are required to extract and then copy into the correct tax year folder in their data location e.g Z:\PTPData\Platform\2020\Schemas.  When prompted say yes to replacing the existing Schemas files. 
https://www.iris.co.uk/assets/Uploads/Support-2/KBA02849/Schemas-2012.zip
https://www.iris.co.uk/assets/Uploads/Support-2/KBA02849/Schemas-2013.zip
https://www.iris.co.uk/assets/Uploads/Support-2/KBA02849/Schemas-2014.zip
https://www.iris.co.uk/assets/Uploads/Support-2/KBA02849/Schemas-2015.zip
https://www.iris.co.uk/assets/Uploads/Support-2/KBA02849/Schemas-2016.zip
https://www.iris.co.uk/assets/Uploads/Support-2/KBA02849/Schemas-2017.zip
https://www.iris.co.uk/wp-content/uploads/2020/03/Schemas-2018.zip
https://www.iris.co.uk/wp-content/uploads/2020/03/Schemas-2019.zip
https://www.iris.co.uk/wp-content/uploads/2020/11/Schemas-2020.zip
https://www.iris.co.uk/wp-content/uploads/2020/11/Schemas-2021.zip

Thank you for your feedback.

Was this useful?