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When adding a new period and clicking on the save button, message saying invalid 'to' date

Article ID
kba-03108
Article Name
When adding a new period and clicking on the save button, message saying invalid 'to' date
Created Date
2nd August 2012
Product
Problem
When adding a new period and clicking on the save button, you get a message saying invalid 'to' date and the period does not save.
Resolution

This just means that you are not licensed on the machine. Usually you will just need to re-enter your licence key, as long as your licence covers the period that you are trying to add.

To update the licence please do the following:

1) Go into PTP Launcher

2) Click on the Tools tab

3) Click on Licence Details

4) Click on the Check for updates to your licence button

5) If the licences are showing under INACTIVE LICENCES

6) Tick the box: ‘Before activating any licences please tick to agree to our Licence Agreement’

7) Click on Activate

8) Close from the screens and go into PTP CT Platform

9) Add the new period and click on the Save CT600 button

An alternative way is:

1) Go into PTP CT Platform 

2) Click on the Spanner icon

3) Click on the Registration tab 

4) Click on the View Licence Agreement button

5) Tick to agree to the Licence Agreement

6) Enter the licence under the Licence Key

7) Click on the Registration button

8) Add the new period and click on the Save CT600 button 

Thank you for your feedback.

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