PTP - Tax/CT Platform will not open - Flashes then closes

Article ID

kba-03118

Article Name

PTP - Tax/CT Platform will not open - Flashes then closes

Created Date

18th September 2012

Product

Problem

It has been identified that when trying to open either Tax/CT Platform from the PTP Launcher neither opens and it flashes and closes.

Resolution

To help resolve this you will need to run a repair/upgrade on the installation. Please download the latest version of PTP platform from Here and either upgrade or reinstall selecting the repair option when prompted.