Error 1315 - unable to write to specified folder when installing Keytime on a peer-to-peer (workgroup) network

Article ID

kt-7122

Article Name

Created Date

2nd April 2020

Product

Problem

Error 1315 - unable to write to location error when trying to install Keytime

Resolution

For clients running on a workgroup or peer to peer setup, you may experience the error below when installing the Keytime update

image 3 | Error 1315 - unable to write to specified folder when installing Keytime on a peer-to-peer (workgroup) network

To overcome this you Must install IRIS Keytime on the machine where the data is stored first. The other workstations can then have IRIS Keytime installed. Failure to do so will result in the installation failing.

In order to determine if you are on a workgroup rather than a domain network, please refer to the steps below:

1. Click start

2. Type This PC in the search menu

3. Right click on This PC and click Properties

4. If you are running on a WorkGroup, it will display WorkGroup rather than Domain (as shown below)

image | Error 1315 - unable to write to specified folder when installing Keytime on a peer-to-peer (workgroup) network

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