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Session will end: Your Administration has terminated your session

Article ID
session-will-end-your-administration-has-terminated-your-session
Article Name
Session will end: Your Administration has terminated your session
Created Date
10th August 2021
Product
Problem
After updating to IRIS version 21.2.0.376 user report being removed from the software and receiving the error "Session will end: Your Administration has terminated your session".
Resolution

For occurences of the error “Your Administration has terminated your session message”, please complete the following steps.

  1. Make sure everyone is out of IRIS Accountancy Suite.
  1. Download the “PS-2278” hotfix from here, inside the PS-2278.zip you will find the file isollaw.dll.
  1. Navigate to the IRIS install folder, locate isollaw.dll and rename it to .old, then copy the isollaw.dll file extracted from PS-2278.zip and paste into the folder (Note: If the customers uses the LPO install they will need follow these steos for each LPO install they have).
  1. Once completed, go into the database0 folder and open tt.ini, in the [SWITCHES] section create a new line and add the following; 0007CatchSerialNo0=0 ; Do not check if the session is present.
  1. Underneath the [Switches] section, add a new heading titled [Debug] and add Session=1 as a line underneath

[Debug]
Session=1

An example of how this should look is below;

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