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VAT Filer- Receipt on submission: Form Bundle number and Charge reference number(CRN)?

Article ID

vat-filer-form-bundle-number-and-charge-reference-number

Article Name

VAT Filer- Receipt on submission: Form Bundle number and Charge reference number(CRN)?

Created Date

5th September 2022

Product

Problem

IRIS VAT Filer- Bundle number and Charge reference number (CRN)? or its missing the 2 codes? Proof/receipt of submission?

Resolution

When you have submitted a VAT to HMRC, you should receive either of the two HMRC confirmation codes on screen- Form Bundle number and Charge reference number. These are much like a receipt on screen or HMRC email when you submit a PT/BT tax return to HMRC. Also HMRC will not send a email receipt for a VAT submission to your email address.

First ensure you are on the latest IRIS version – Help and About.

I only have one of the two codes? You only need one of the two codes. You do not need both codes as proof of submission.

I do not have the two codes and shows a green tick on left side for the period? You have submitted prior periods VAT values fine, but when you go to the left side and click on a older period the values on all boxes are empty/missing codes or its the wrong values showing for the different period. This is a known random pc refreshing issue. Try these method to fix: Click on left side ‘Liabilities and payments’ then click back on the relevant period or a random period, the data may show correctly for the selected period.

I do not have the two codes and shows a submitted date? This normally means the return was NOT submitted online. If it shows like this below under the Declaration section (‘In progress’ status/ shows a ‘submitted date’) it usually means its not submitted as the SUBMIT button will still show (and it will be missing if it was submitted correctly). Just click ‘unfinalise’ and finalise again and submit and check if you get the 2 codes.

image 27 | VAT Filer- Receipt on submission: Form Bundle number and Charge reference number(CRN)?

There could have been a technical issue at the time of submission which can cause this. As you have no receipt/proof it was submitted , you would need to contact HMRC VAT support to check if they received or you need to submit again (if HMRC have not received it and it shows a ‘In progress’ status then click ‘unfinalise’ and finalise again and submit).

Do note that HMRC have had random issues where the two codes do not show when you have have successfully submitted a VAT. Please contact the HMRC support to check they have received the submission and request the two codes by another means eg email.

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