PTP Important Known Issues
It is important to us that we resolve any problems that are found in the PTP Software.
If your problem is listed below, we are working hard to resolve these as quickly as possible.
Issues that have been fixed or are due to be fixed in the next release, are identified as such.
For information on the next release dates, click here.
PTP CT Platform
Claiming RDEC as a large company or SME receiving error 9283 or 9281
Claiming RDEC as a large company
HMRC have advised that when claiming RDEC as a large company that users are unable to complete both boxes 655 and 657 on the CT600 form and may get Error 9283.
Box 655 can only be completed if at least one of the boxes 670 or 680 is greater than 0 (zero).
Claiming RDEC as a SME subcontractor
In addition, HMRC have advised that when claiming RDEC as a SME subcontractor to a large company, users are unable to complete both boxes 650 and 657 on the CT600 form and may get Error 9281-Box 650 can only be competed if at least one of the boxes 670, 675 or 680 is greater than 0 (zero).]
The workaround advised by HMRC for large companies is to not tick Box 655 and 657 when submitting the CT600. In addition, for SMEs, do not make entries in boxes 650 and 657. In both cases you must still submit the R&D expenditure credit claim.
HMRC have advised this is scheduled to be resolved in April 2024.
Issues resolved in the Autumn 2023 release (v23.3.111)
Filing validation error 4066
When attempting to file a CT600 for a limited company with and accounting period post April 2023 and chargeable profits at nil, the software presented a validation error 4066.
Issues resolved in the Summer 2023 release (v23.2.158)
Property schedule – is not showing the deduction of capital allowance/(balancing charge)
It was reported that while printing a computation, the property schedule did not show the deduction of capital allowance/(balancing charge). However, it was showing the overall profit/loss amount correctly.
PTP Tax Platform
Trust return – The Annual exemption amount must be either £0.00 or £12,300
It has been reported for trust clients (Trust type: Personal representative) entering capital gains data for a 2024 tax return, the software will present the following validation message when attempting to enter the correct amount of AEA in box 5.15, “The annual exemption amount (the sum of the values at boxes 5.7 and 5.15) must be either £0.00 or £12,300
There is no workaround for this issue.
This issue is due to be fixed in the next release.
Issues resolved in the Autumn 2023 release (23.3.111)
2023-24 calculation incorrectly using 2.73% for earnings above the UPL
It was reported that when entering self-employment income, the incorrect amount of Class 4 NIC was being calculated as the rate applied to earnings above the upper profits limit was being calculated at 2.73% rather than 2%
PTP VAT Filer
Issues resolved in the Summer service pack 2023 release
Long accounting period and short accounting period cannot be submitted
It had been reported that within PTP VAT Filer, some customers couldn’t submit long accounting periods and short accounting periods.
The software showed the obligation period correctly but when submission was attempted, an error message was received.