AEL Markhams Case Study

This case study comes from Lee Clayburn, Payroll Manager at AEL Markhams Accountants.

We spoke with Lee Clayburn, Payroll Manager at AEL Markhams to find out how IRIS helps the firm achieve its aims and provide the best possible service to its 150 clients.

Business Objectives

Lee explained how client satisfaction is one of AEL Markhams’ biggest objectives. You can watch the video of our discussion with Lee here.

Introduction

The firm uses Earnie Business, the IRIS AE Suite™, and IRIS OpenPayslips to provide the high level of service its clients have become accustomed to. Earnie Business is used as the firm’s payroll software, and then they use the IRIS AE Suite™ to manage the auto enrolment duties of not only its own employees, but also that of their clients; “we have around 150 clients who we deal with on a monthly basis, and one of the most important factors for me is to try and be as efficient as possible; your reports are there at the press of a button.”