Qualifying as an accountant in 1972, Michael Alinek has had a long, successful career, with positions in accountancy and audit management. In the early eighties he established his own practice in Bushey, Hertfordshire, and has a client base mainly comprising small limited companies and personal tax clients. In the 1990s, Michael became one of the very first users of PTP products, now part of the IRIS Software Group range, starting with personal tax software and subsequently adding corporation tax and accounts production, in line with HMRC’s drive to online submissions. Working with customers in a real world context plays a vital part in the IRIS product development process. When the new IRIS OpenTax solution reached the user acceptance testing stage, Michael was among the customers invited to participate in the trial and provide feedback to the IRIS product development team.