Knowledge Base Articles

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Knowledge Base

2670 articles


Personal Tax: How to carry back Capital loss to previous capital gain?

1. Select the client and the year of the loss. 2. Dividends and Capital Assets. You MUST have created the…


Business Tax- 0 emission error. Box 726 and 727 must be completed if there is an entry in box 35. Must not be done before the 31st of March 2021

Load the company in BT and the relevant period 1. Open capital allowances 2. A maintain 3. Open the car/cars…


PTP TP - Spanner Icon or Tax Calculation slow to open in a hosted environment

This is most likely due to a buildup of redirected printers in the CurrentUser section of the registry for the affected…


IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ

End of Year Employment Allowance FAQs

Is employment Allowance changing in the 2022/23 tax year? No. There are no changes to employment allowance for the 2022/23…


IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ

PAYE End of Year Procedures - Overview

Overview of the process - for detailed steps refer to the product-specific guides below. Send your final FPS and/or EPS.Update…



IRIS Docs System out of Memory Exception Errors

We have reports from several clients receiving errors when performing certain functions in IRIS Docs such as searching or opening…


Personal Tax: Unlisted Share and Securities - There is a entry in (SA108 Losses claimed against income etc)

1, Edit / Capital Assets / Other Capital Gains OR shares (check both).  Open the related loss on the share…


Personal Tax: E-checklist red text: 'Cannot connect to IRIS Openspace'

Log into IRIS with your normal login eg not using another login like MASTER etc (unless you use that login…


IRIS Trust Tax- crashing when running any report; payments of income etc. for certain clients

It has been reported that since upgrading to 21.4.0, Trust Tax to crash when running any reports for certain clients.…


IRIS Accounts Production, IRIS Accounts Production

How to swap chart

Occasionally you want to swap the chart and when going to edit / swap chart see a message saying something…