Knowledge Base Articles

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IRIS AutoMail Knowledge Base

55 articles

end-of-life-for-sql-2008-and-2008r2

IRIS Business Tax, IRIS Accounts Production, IRIS Personal Tax, IRIS Practice Management, IRIS Time and Fees, IRIS AutoMail

IAS - End of Life for SQL 2008 and 2008R2

Our guidance on this would be not to upgrade your existing instance but to create a new instance and restore a copy…

iris-accountancy-suite-migration-guide-ias-71022

IRIS Accounts Production, IRIS Business Tax, IRIS Personal Tax, IRIS Practice Management, IRIS Time and Fees, IRIS AutoMail, IRIS Company Formations, IRIS Company Secretarial, IRIS VAT Filer, IRIS Trust Tax, IRIS SA700, IRIS Fixed Asset Register, IRIS Charity Formats

IAS-71022 : IRIS Accountancy Suite Migration Guide

This migration guide addresses how to migrate the database to a new full installation of IRIS Before completion of the…

ias-12901

IRIS AutoMail

Word Templates save as PDF in Communications

There is a new version of the update which is now available on the downloads page The version which had…

ias-12755

IRIS Charity Formats, IRIS Accounts Production, IRIS Business Tax, IRIS Personal Tax, IRIS Practice Management, IRIS Time and Fees, IRIS AutoMail, IRIS Company Formations, IRIS Company Secretarial, IRIS VAT Filer, IRIS Fixed Asset Register, IRIS SA700, IRIS Trust Tax

IAS-12755 : IRIS crashing when using the new 'Blue' client browser

We currently have this logged with the IRIS development team. In the meantime there is the workaround shown below which…

ias-12743

IRIS AutoMail

How to stop double line spacing on automail

To stop double line spacing on automail templates the normal.dotm template will be created. Click here. for further information.

ias-12714

IRIS AutoMail

How to send E-Mails from Automail/Practice management in bulk (Also works for Openspace)

It is recommended to have two different templates if you have clients that want by post or by E-mail. That…

ias-12223

IRIS AutoMail

Incorrect formatting on generated letters/fee documents

From 11.9.0, if generated letters/fee documents show incorrect formatting, the changes will need to be made on a template by…

ias-11953

IRIS AutoMail

The tax return shows the payments on account but not the claims for reduction

To produce an AutoMail template with the Next Year Payment On Account figures to show Claim for Reduction there are…

ias-11962

IRIS AutoMail

How can I stop double line spacing in Word 2007 / 2010 / 2013

Each version of word uses the 'normal' style to set defaults on font sizes, page margins, paragraph spacing and more.…

ias-11947

IRIS AutoMail

What is the difference between added and actioned?

Contents Introduction. AutoMail documents Practice Management documents 3rd Party software: INVU / Easy Introduction Within AutoMail and Practice Management it…