HMRC submission update
HMRC Gateway has been undergoing updates ready for RTI since April 4th and although some of their services are back in use full service has not yet been resumed. During this time we recommend you try not to submit as you may find you are not able to submit, your submission will keep polling for lengthy periods of time and you will not receive an email response.
However, see the list below for some of the common queries we are receiving which may be able to assist you with any issues you may be encountering.
1. Error message reads- Code 7818 stating that this employer has been invited to join the RTI scheme.
After speaking with the SDSTeam at HMRC we are advising the following. Please check details for your specific IRIS payroll software
PAYE Master – There is no need to send your P45s as choosing to send them will only prompt an error message from HMRC. DO NOT click the send later option as this will then not allow you to clear totals and move on into the new tax year. If you have already clicked this option you will need to go to Utilities>Online Services>In Year>Send from here you can delete all pending P45s as HMRC say they will get leave dates for the employees on your P14 year-end submissions.
IRIS Business/Bureau – There is no need to send your P45s as choosing to send them will prompt the error message above. This will now be reported to HMRC when you send your yearend submission on the employees P14
Payroll Professional/EARNIE – There is no need to send your P45s as choosing to send them will prompt the error message above. This will now be reported to HMRC when you send your yearend submission on the employees P14
2. When filing RTI submissions its asking for an ECON number.
If you have any employee in a contracted out pension scheme and on NI letter D you should have an ECON number, however if this is not the case and it is still asking for an ECON number enter a dummy number e.g. E123456T and save it then remove the number and save again. The ECON Number is held in the Company Details screen for all of our payroll products.
3. General RTI Validation Errors
When trying to file any RTI submissions if for any reason the validation has failed a validation report will be displayed and it is the same report for all products. This report will highlight the employee there is an issue with and also the field(s) that are causing the issue. Generally this will mean either the field is empty or it is a mandatory field or there are invalid characters in the field. Under the Error column on the report there will be some hints as to what is wrong in the field and will also show which characters are valid. You will only be able to file once these errors are corrected.