Corporate Governance

IRIS is committed to the highest standards of corporate governance and here you can find details about our policies and processes and information on our business.


Gender Pay Report

We are driven by a core belief: people are our most valuable asset and we’re proud of their talents, enthusiasm and achievements. Our priority is to encourage and recognise every success with an emphasis on team work as well as individual contribution. We believe transparency, sharing and accountability creates a stimulating and rewarding work environment. That’s why we publish our gender pay data every year.

Download 2020 report

Download 2019 report

Download 2018 report

Download 2017 report


Annual Report and Financial Statements (year-end 30th April 2020)

As one of the UK’s largest privately held software companies, IRIS recognises the importance of the Walker Guidelines and the Private Equity Reporting Group in demonstrating a commitment to transparency and disclosure.  In accordance with these guidelines, the latest audited financial statements of the Parent Company for IRIS Software Group, Perennial Newco 2 Limited, are available below.

IRIS’ purpose is to be the most trusted provider of mission-critical software and services, ensuring customers get it right first time, every time. During the year, we have pursued our strategic goals through: bringing together our people, technology and processes to help make a difference to customers’ lives; creating a culture of exemplary customer service; improving our employee experience; and growing revenue both organically and through acquisitions.

Some of our highlights for the year ended 30th April 2020 are summarised below:

  • We have been recognised for our growth and achievements through a number of award wins and accolades including being listed in the Sunday Times PwC Top Track 250, The Megabuyte League Table and being named as a top IT company in the Southern Tech 100
  • Increase in revenue, primarily driven by acquisitions, sales of products into new and existing customers, coupled with low customer churn. Recurring revenue rates improved from 87% to 90%
  • Management EBITDA growth of 17% to £92.2 million at a margin of 46%
  • At 30th April 2020, the Group had cash balances of £118 million (2019: £37 million) and borrowings (excluding preference shares) of £970 million (2019: £719 million).  As a privately-held business, the Group’s borrowings are used to fund further cash-generative acquisitions and investments.  The net leverage of the group has remained constant despite significant acquisitions in recent years and the Group continues to operate with significant covenant headroom within its borrowing facilities

For further information on the performance of the Group, including definitions and basis of reporting please refer to our financial statements. If you have any questions in respect of this information, please contact sara.lewis@iris.co.uk.

Download the October 2020 mid-year update

Download the April 2020 full year report

Download the October 2019 mid-year update


Governance at IRIS 

  • In 2017 we set up an Information Security and Governance Forum that meets at least quarterly and includes members of our Executive team, the Chief Information Officer, the Group Head of IT and the Group Data Protection Officer.
  • We also have divisional information governance groups containing key stakeholders from each department to steer reviews and improvements to our departmental policies and procedures.

Reviewing our documentation

  • This includes reviewing our supplier and sub-processor contracts, as well as any customer-facing documents, to ensure they include all the necessary data protection requirements.

Company-wide protocols adopted

  • We have a Group Data Protection Policy
  • We have a Group summary of our Acceptable Use and Information Security Policies (this summarises the requirements of our more detailed Information Security Management System)
  • Personal data incident reporting procedure.
  • We actively carry out security checks on all staff on recruitment.
  • Our Group policies are available to our customers on request via dataprotection@iris.co.uk

Staff Training

  • IRIS has mandatory corporate training on data protection and information security for all staff. This is rolled out on staff induction and for existing staff each training session is refreshed at least once per year. 

Transparency

We are aware that the IRIS products and services may be integral to the processes that our customers implement in order to meet some of their own data protection obligations. Consequently we have identified the need to provide our customers with more information about how certain aspects of our software work.  This will help customers (as data controllers) to identify how they are processing personal data and how it is shared with third parties such as HMRC and Companies House.  We have, therefore, been producing guidance to assist our customers in this respect and to help their understanding of any non-obvious processes in order to incorporate this information into their own compliance plans.  Please contact your account manager for more information about the specific IRIS products you are using.

Other useful links about our policies and data protection

Useful information about our products

Understanding the new Data Protection Laws

We would strongly recommend customers seek their own legal advice if they are unsure about the implications of the new data protection laws on their businesses. 

Legal Disclaimer

The information contained on this website is for general guidance purposes only. It should not be taken for, nor is it intended as, legal advice.  While we have made every effort to ensure that the information provided on this website is correct and up to date, IRIS makes no promises as to completeness or accuracy and the information is delivered on an “as is” basis without any warranties, express or implied.  IRIS will not accept any liability for errors or omissions and will not be liable for any damage (including, without limitation, damage for loss of business or loss of profits) arising in contract, tort or otherwise from the use of or reliance on this information or from any action or decisions taken as a result of using this information.

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Environment, Customers and Suppliers

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Communities and our employees

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Modern Slavery Statement

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IRIS Careers

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