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Adding value to the customer experience; lessons from the trenches

For many accountancy practices, the relationship with customers is changing from process-driven tactical accounting and bookkeeping to one of added value and strategic financial consultancy. 

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Sion Lewis
20 February 2018

Accountancy services and a marathon: an unexpected journey

Simon Murrison, Director, Murrison & Wilson gives his insight into running an accountancy firm in a digital age and training for a marathon. 

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Simon Murrison
12 February 2018

Recoverability reporting in IRIS CRM

Recoverability reporting is now available in IRIS CRM with values being populated from IRIS on a daily basis. 

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Vladimir Briskin
9 February 2018

Tax-free Payments In Lieu Of Notice terminated

Tax-free Payments In Lieu Of Notice terminated

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Sarah Bowden
8 February 2018

Deliver a personalised service to stand out from the crowd

Personalisation and tailoring products and services to the customer is a key aspect of customer experience. 

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Tolu Ajimoko
2 February 2018

Self Assessment Tax Calculation Issues for 2016/17

HMRC have released a new version of their Self-Assessment Exclusions for individuals. This blog covers the exclusions and how to address them

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Jenny Strudwick
29 January 2018

IT Security in the modern workplace

A recent report suggests more than 17 million British consumers were hit by cybercrime in the past year incurring a cost of £4.6bn. As more business is transacted online IT security has become a boardroom issue. Without robust policies practice could find themselves (and their clients) exposed.

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Marriage Allowance going unclaimed

The marriage allowance was introduced from April 2015 to help some four million married couples and 15,000 civil partners. However, recent reports indicate that less than half of eligible couples have claimed it - a significant number of people are therefore still missing out. 

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Sarah Bowden
12 January 2018

Struggling to keep up with leads and enquiries?

 

Are you struggling to keep up with leads and enquiries?
Concerned that you or your team are missing opportunities?

Are you struggling to keep up with leads and enquiries?

Concerned that you or your team are missing opportunities?

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Vladimir Briskin
20 December 2017

IRIS Software launches the Advanced Report Writer Module

Blog | IRIS recently launched a pioneering new module that makes flexible payroll reporting fast and easy for UK businesses

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Alexander Mckay
14 December 2017
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