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Tagged: IRIS

Adding value to the customer experience; lessons from the trenches

For many accountancy practices, the relationship with customers is changing from process-driven tactical accounting and bookkeeping to one of added value and strategic financial consultancy. 

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Sion Lewis
20 February 2018

Accountancy services and a marathon: an unexpected journey

Simon Murrison, Director, Murrison & Wilson gives his insight into running an accountancy firm in a digital age and training for a marathon. 

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Simon Murrison
12 February 2018

Recoverability reporting in IRIS CRM

Recoverability reporting is now available in IRIS CRM with values being populated from IRIS on a daily basis. 

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Vladimir Briskin
9 February 2018

Deliver a personalised service to stand out from the crowd

Personalisation and tailoring products and services to the customer is a key aspect of customer experience. 

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Tolu Ajimoko
2 February 2018

Struggling to keep up with leads and enquiries?

 

Are you struggling to keep up with leads and enquiries?
Concerned that you or your team are missing opportunities?

Are you struggling to keep up with leads and enquiries?

Concerned that you or your team are missing opportunities?

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Vladimir Briskin
20 December 2017

The power of relationship marketing

Developing long term relationships with clients is of crucial importance to all businesses.

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Vladimir Briskin
21 November 2017

Another Tax deadline? How much time are you spending chasing clients?

Reduce the time spent chasing clients by using the automated reminders in IRIS CRM

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Vladimir Briskin
23 October 2017

Breaking the cycle

Soon we will enter the busy tax season.  

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Simplified record keeping for clients

The paperless office has long been seen as a vision of the future.

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Manjinder Devgon
28 September 2017

How cloud accountants can develop the art of innovation

Innovation in accounting, and that term alone, is a buzzword everyone loves to throw around at the moment. My struggle with the “innovation” buzzword is the lack of understanding that follows.

Innovation in accounting, and that term alone, is a buzzword everyone loves to throw around at the moment. My struggle with the “innovation” buzzword is the lack of understanding that follows.

 

 

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Lizzy Cook
7 September 2017
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