Knowledge Base Articles

We don't just deliver on our promise to create powerful management products, we ensure you're equipped with the knowledge needed to tackle every business challenge.

Knowledge Base

2924 articles

11579

IRIS PAYE-Master

What is an EPS - RTI FAQs

The EPS is used to report the following to the HMRC: Recovery / Compensation amounts for statutory payment (SMP, OSPP,…

ias-11598

Are there other external installations currently running?

This error occurs because the installer is detecting an external process running and this is conflicting with the IRIS Update.…

ias-11600

SQL 2008 install error: ” is not a valid login or you do not have permission"

This problem occurs because the name of the computer is the same as the windows username. ie Computer name is…

ias-11592

IRIS Personal Tax

e-Checklist and Interest and Lloyd's Underwriters Sections

The field that does not show in the Bank Account Name. This will be looked at for inclusion in a…

ias-11593

IRIS Personal Tax

e-Checklists and OpenSpace

This message is originating from OpenSpace and means that credentials are not in place for this client.

ias-11594

IRIS Business Tax

Business Tax- 3001 7752 CRN (Company Registration Number) on the submission does not match the CRN for this Unique Tax Reference

Go to the Client/ View/ Basic tab/ Registered number - check the CRN code here. Then check in AP may…

ias-11591

IRIS Personal Tax

e-Checklist and High Income Child Benefit Charge Review/Edit Screen

We have given clients the opportunity to enter in any value including 0 in the High Income Child Benefit area.…

ias-11587

IRIS Personal Tax

Out of Memory when generating e-Checklists for All Clients

Clients are advised to choose a range of clients rather than All Clients if they have a large database. If…

ias-11580

IRIS Personal Tax

Progress bar seems to freeze when running e-Checklists on a large database

Please be aware that even though the progress bar seems to have frozen it is still working in the background.…

ias-11584

IRIS Personal Tax

Global Changes to e-Checklists questions change OpenSpace e-Checklists

Please be aware that this will only change if you are adding a heading to the e-Checklist Questions. It does…