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IRIS GP Payroll Knowledge Base

253 articles

11744

IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ

What is the opt-out period?

The legislation states the Opt-out Period is one month, however, some pension schemes have a longer opt-out period.  You need…

11766

IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ

What are the Output File fields in employee details for?

The Output File Fields are provided for you to enter information configured with your pension provider.  For example, Friends Life has an…

11734

IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll

Clearing Failed or Stuck Auto Updates

1. Close payroll, if it is running. Make sure Auto Update.exe ISN'T running on the PC. On your keyboard press…

11761

IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ

Can we have more than one pesion provider? Auto Enrolment FAQs

Yes, you can have several pension funds and pension deductions.  However, only one pension fund can be used as the…

7293

IRIS GP Payroll

Employee becomes a partner mid year.

When an employee becomes a partner during the tax year (ie. they have received payments as a regular employee from…

11623

IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ

An error occurred while attempting to communicate with the Government Gateway

Following the HMRC decision to retire support for SSLv3 a number of customers have experienced the above error message when…

11692

IRIS GP Payroll

Error - No leaving Date

First make sure you have saved the leave date in "Note an employee leaver". If the date is saved correctly,…

11754

IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ

Automatic Enrolment - Postponement over tax years

Where your Staging Date is in the previous tax year and the Pay Reference Period spans the tax year, the…

7290

IRIS GP Payroll

Error 75 - Runtime Error

This is usually caused by the user not having correct permissions. Ensure the user has read and write (or full)…

11756

IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ

Why is the Payroll Calendar important - Automatic Enrolment FAQs

The payroll software uses the Payroll Calendar to determine an employee’s Pay Reference Period (PRP) by:• Identifying the Payroll Date for the period being…