Knowledge Base Articles

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IRIS GP Payroll Knowledge Base

253 articles

11756

IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ

Why is the Payroll Calendar important - Automatic Enrolment FAQs

The payroll software uses the Payroll Calendar to determine an employee’s Pay Reference Period (PRP) by:• Identifying the Payroll Date for the period being…

11886

IRIS Payroll Business, IRIS Bureau Payroll, Earnie, IRIS Earnie IQ, IRIS Payroll Professional, IRIS GP Payroll, IRIS PAYE-Master, IRIS OpenPayslips

Error 5 - Publishing to IRIS OpenPayslips

This error occurs when the user doesn't have sufficient access/permissions to run the process "EPayslipConsole.exe". EPayslipConsole.exe is the process that…

11852

IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ

Scottish Widows AssistME - Creating pension export during postponement period

To create the output file during the postponement period at staging you will need to configure your pension fund output…

11065

IRIS GP Payroll

Error in ISLRTI.dll : Error 429  ActiveX component cannot create object

The problem here seems to be with the incorrect registration or operation of ISLRTI.dll. The latest software version needs to…

11539

IRIS GP Payroll

Unknown File Type when trying to open Guides in GP Payroll

The support guides provided are in the format .PDF. If you are seeing this message when you try and open…

11745

IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ

Who can opt-out?

The following workers have the right to opt-out of a pension if they are within the Opt-out Period: An Eligible…

11068

IRIS GP Payroll

Leavers not showing on FPS

If the employee is unpaid but marked as a leaver (ie. Last pay was in previous tax year) they will…

11760

IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ

NEST Payment Group and Payments Source

Where do we find our NEST Group and Payment Source? These are the Group and Payment Source you configured on your NEST account.  You…

11460

IRIS GP Payroll

No Accounts Software Available

You will need to reinstall the latest version of GP Accounts from our website. Click here to download.  If your…

11069

IRIS GP Payroll

What to do when an employee dies?

HMRC have not included a "date of death" field or "deceased indicator" on the FPS.  You should make the deceased…