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IRIS GP Payroll Knowledge Base

253 articles

11806

IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ

System requirements for your software

IRIS PAYE-Master IRIS Payroll Business IRIS Bureau Payroll Earnie Earnie IQ IRIS GP Payroll IRIS GP Accounts IRIS P11D

11620

IRIS GP Payroll

GP Payroll is loading last years payroll data

This is caused by your anti-virus/security software recognising the file Paywin.exe as malicious. To resolve, the desktop short-cut needs to…

11956

IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ

Empty Error when installing software

This is caused when the software is installed on a terminal server with out it being placed into "Install mode"…

11746

IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ

How do I notify my Pension Provider an employee has opted out?

It is the employee who must contact the pension provider to inform them they wish to opt-out and get an…

11608

IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ

You have not been invited to submit this submission type

Unfortunately, the HMRC are not expecting RTI submissions for this PAYE scheme. Maybe the scheme hasn't been activated for online…

12140

IRIS GP Payroll

How to import payment files from GP Payroll: Bank of Scotland Commercial Banking Online

To use Commercial Banking Online you will need to first select the RTI BACS format in your payroll software: Go…

11875

IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ

RTI error - Schema not found

The error occurs because the submission doesn't have the correct template for the tax year you are sending. This could…

11812

IRIS GP Payroll

Activating Employment Allowance - GP Payroll

The option to claim employment allowance is available in GP Payroll but before activating this be aware, HMRC guidance states…

11768

IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ

What is the ‘reason for reduced payments’ for?

Some pension providers want to know when an employee isn’t making the full expected contribution in the period.  This could…

11575

IRIS PAYE-Master, IRIS Payroll Professional, Earnie, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll

Installer failed to initialise

This error occurs when the user logged onto the PC doesn't have the necessary permissions to perform the install. This…